ROADSIDE ASSISTANCE
Jaguar Roadside Assistance

You can rely on our roadside assistance, whateverthe situation, wherever you happen to be in Europe. All we ask is that your car is under warranty. In case you need help on roadside, please dial below number.

Jaguar 7x24 hour emergency roadside assistance hotline:

Local number: 1800 456006
International number: +353 1 6497496

Or press the B—Call (where available) button left hand side of the overhead console for more than 3 seconds


When you call, we‘ll ask you for:

• Your Name
• Your Location
• Your registration number or VIN
• A brief explanation of the incident
• A contact telephone number

BENEFITS


SALVAGE & TOWING
BREAKDOWN ASSISTANCE


If you can not start or continue your journey due to breakdown or technical issue (warning light on) within the countries scope (general terms), Jaguar Assistance will arrange repair on spot service where possible and legally permitted if telephone fix is not possible, and provide towing service for your vehicle to the nearest or, alternatively, the designated JLR authorized repairer for diagnosis /repair if roadside repair is not possible or legally permitted.

Even with self-inflicted incidents - such as battery failure, empty tank, incorrect refueling or lost key - Jaguar Assistance will provide necessary support.

SECONDARY BENEFITS


BREAKDOWN ASSISTANCE
REPLACEMENT VEHICLE



For a road breakdown assistance, Jaguar Assistance will arrange replacement vehicle support till the customer’s vehicle is repaired and repatriated to customer.

Please note that the availability of replacement vehicles is dependent on local conditions. The rental conditions of the respective vehicle rental companies will apply. Please also note a credit card information might be requested depend on the local legislations when receiving the replacement vehicle.

ALTERNATIVE
Taxi
Jaguar Assistance will cover the costs of a taxi to the nearest train station / airport or customer’s choice up to a maximum of€ 200, - incl. VAT.
Rail travel
Up to € 400, - incl. VAT in total per person lst class railtravel ticket prerequisite
Air travel
Up to € 700, - incl. VAT in total per person Scheduled economy / Premium Economy airtravel
Accommodation
Should an additional overnight stay be required, Jaguar Assistance will cover the accommodation costs for all entitled persons for one night in a 4 or 5 star category hotel (up to € 300, - incl. VAT /night including breakfast) in home country and maximum seven nights in a 4 or 5 star category hotel (up to € 300, — incl. VAT /night including breakfast) in abroad country.
ADDITIONAL SERVICES
Pick—up / return transport of the repaired vehicle (Home/Abroad)
Customer could choose to pick-up the repaired vehicle or Jaguar Assistance will arrange the transport of the repaired vehicle to customer’s place of residence or the transport of the vehicle to the destination of the customer’s choice.
Transport of the unrepaired vehicle (Home/Abroad)
Jaguar Assistance will arrange the transport of customer’s unrepaired vehicle to a JLR authorized repairer to customer’s place of residence or to the destination of the customer’s choice.
ACCIDENT ASSISTANCE


If you cannot start or continue yourjourney due to a road collision within the countries scope (general terms), roadside assistance service arranged by Jaguar/Land Rover Assistance will arrange towing service for your vehicle to the nearest or, alternatively, the designated JLR authorized repairer for repair.

Jaguar Assistance will arrange replacement vehicle support for a maximum of 4 calendar days when the vehicle is recovered to an authorised repairer.

Jaguar 7x24 hour emergency roadside assistance hotline:
Local number: 1800 456006
International number: +353 1 6497496

Or press the B—Call (where available) button left hand side of the overhead console for more than 3 seconds

CONTACT A RETAILER
General Terms


Jaguar Roadside Assistance is available following countries: Albania, Austria, Bosnia and Hercegovina, Belgium, Bulgaria, Croatia, the Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Hungary, Iceland, the Republic of Ireland, Italy, Kosovo, Latvia, Lichtenstein, Lithuania, Luxembourg, Macedonia, Moldova, the Netherlands, Norway, Poland, Portugal, Romania, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey ,Ukraine, United Kingdom.

Financial limitations may apply in some cases - for details, please see your Warranty Benefits handbook.

BOOK A SERVICE
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GUIDES AND MANUALS
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FIND A RETAILER
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ACCESSORIES
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